B2B · DEMAND & REVOPS

Arctic Walk-Ins

We rebuilt a manufacturer's demand engine from first inquiry to signed order, and measured everything.

The Client

Arctic Walk-Ins, part of Arctic Industries, is a US manufacturer of advanced walk-in coolers, freezers, and cooling systems sold to businesses. Its products do quiet, essential work: keeping goods cold, day after day, for companies that cannot afford failure. Every purchase is a considered capital decision made by serious buyers.

Arctic Walk-Ins partnered with us to lead growth and rebuild the system behind demand. We connected inbound and outbound marketing, personalized landing pages, lead qualification, customer journeys, sales handoffs, and performance reporting into one measurable revenue engine. With marketing and sales working from the same system, every stage of the funnel became easier to track, evaluate, and improve.

The Challenge

Serious Buyers, Scattered Signals

Walk-in coolers and freezers are capital purchases. Buyers research carefully, involve multiple stakeholders, and take their time, which means the distance between first inquiry and signed order is long and full of places to lose a deal. Arctic Walk-Ins had real demand and a strong product; what it lacked was the connective tissue: a shared definition of a qualified lead, a clean handoff between marketing and sales, and a martech and analytics stack that could tell leadership what was working. Without that foundation, pipeline was hard to trust and forecasts were harder still.

The Approach

One Connected Growth Strategy

We brought inbound and outbound demand generation into one pipeline. Personalized landing pages aligned each campaign with its audience, while lifecycle mapping and lead scoring created a shared definition of a qualified opportunity. We improved the handoff between marketing and sales so leads moved forward with the right context, then strengthened the technology and reporting behind the funnel to measure performance at every stage.

01Map the buyer journey
02Score and qualify demand
03Hand off to sales
04Measure and forecast revenue
01
Map the Lifecycle

We mapped the buyer journey from first inquiry to closed deal and defined the actions, signals, and outcomes that marked progress at each stage.

02
Score Every Lead

A scoring model gave marketing and sales a single, objective definition of a qualified lead.

03
Refine the Handoff

Qualified leads now reach sales quickly and with full context, so momentum survives the transfer.

04
Rebuild the Stack

We overhauled the martech and analytics stack so every stage of the strategy reports into one measurable view.

The Results

Measurable Growth

+400%
Qualified leads, year over year
-18%
Cost per lead